Business Development Associate

1 week ago

Kolkata, West Bengal, India beBeeBusiness Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title: Business Development Associate

The role of a Business Development Associate is crucial in identifying and capitalizing on new business opportunities to drive revenue growth.

Key Responsibilities:

  • Establish and maintain strong relationships with existing customers to ensure their continued satisfaction and loyalty.
  • Identify cross-sell and upsell opportunities to increase revenue and expand our customer base.
  • Collaborate with internal teams, including Sales, Marketing, and Customer Support, to ensure seamless communication and customer experience.
  • Stay up-to-date with industry trends and best practices in customer relationship management to continuously improve our services.
  • Manage customer queries and complaints promptly and effectively, ensuring high levels of customer satisfaction.
  • Proactively contact customers to inform them about new products and services, promotions, and other relevant updates.

Requirements and Qualifications:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Proven experience in a customer-facing role with a track record of achieving customer satisfaction and delivering excellent customer service.
  • Excellent communication and interpersonal skills with the ability to build strong relationships with customers.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • Proficiency in using CRM software and other sales tools.
  • Able to work independently as well as collaboratively with internal teams.
  • Positive and proactive attitude with a strong work ethic and desire to learn and grow.

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