Senior Quality Assurance Manager

3 days ago

Jamnagar, Gujarat, India beBeeQuality Full time ₹ 20,00,000 - ₹ 25,00,000
Job Title: Quality Assurance DirectorWe are seeking an accomplished Quality Assurance Director to lead quality assurance in medical billing operations.The ideal candidate will ensure process excellence, compliance with payer regulations, and continuous improvement across Revenue Cycle Management (RCM) functions.Key Responsibilities:
  • Establish and monitor quality standards across Medical Billing, AR follow-up, and denial management.
  • Conduct regular audits, reviews and root cause analyses to identify gaps and implement corrective actions.
  • Collaborate with operations, training and compliance teams to drive process improvements.
  • Develop and track quality metrics (accuracy, compliance scores, productivity impact, SLA adherence).
  • Provide feedback, coaching, and training to team members to enhance performance.
  • Ensure adherence to regulatory requirements.
  • Partner with clients and leadership to present quality performance reports and improvement plans.
Desired Profile:
  • 8–12 years of experience in RCM / medical billing quality function.
  • Strong understanding of quality frameworks, audit methodologies, and US healthcare regulations.
  • Proven track record in driving quality initiatives and achieving measurable improvements.
  • Excellent communication, analytical and stakeholder management skills.
  • Experience in Six Sigma / Lean methodologies is a plus.
  • Experience in handling quality analyst team (Medical Billing).
About the Role:

This is a challenging opportunity for a dedicated professional who can make a significant impact on our organization's success.

The successful candidate will be responsible for developing and implementing quality strategies that drive business growth and improve patient outcomes.

In this role, you will have the opportunity to work with a talented team of professionals who share your passion for quality and excellence.

You will be responsible for identifying areas for improvement and developing solutions that meet the needs of our stakeholders.

As a Quality Assurance Director, you will be expected to stay up-to-date with industry developments and best practices, and to apply this knowledge to drive business results.

This is a great opportunity for someone who is looking to take their career to the next level and make a real difference in the lives of others.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and results-driven individual who is passionate about quality and excellence, we encourage you to apply for this exciting opportunity.

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