ServiceNow Solutions Architect

3 days ago

Agra, Uttar Pradesh, India beBeeExpert Full time ₹ 20,00,000 - ₹ 25,00,000

Job Summary:

We are seeking a highly skilled ServiceNow SPM Expert to join our team. As a key member of our cross-functional team, you will be responsible for designing and developing comprehensive solutions that meet customer needs.

About the Role:

  • Design and develop solutions on the ITSM/ITOM modules using best practices
  • Partner with ServiceNow Business Analysts to understand requirements and possible solutions
  • Take ownership of complex business requirements and work them to completion
  • Take ownership of incident queues and work on remediation to completion
  • Work closely with the ServiceNow functional team and external development partners to build requested items

Requirements:

  • SPM Implementer Certification
  • ServiceNow Certified System Administrator (CSA)
  • Certified Application Developer (CAD)
  • Agile Implementer Certification

Key Skills:

  • JavaScript and Glide APIs
  • Flow Designer and Workflow Editor
  • Service Portal and UI Builder
  • REST/SOAP APIs
  • Platform Analytics
  • Performance Analytics
  • Data Separation and Domain Separation
  • Scrum, Kanban, and Scaled Agile Framework (SAFe)
  • ITIL principles

Competencies:

  • Effective communication skills with both non-technical and technical audiences (verbal and written)
  • Excellent interpersonal skills to work with the project team members collaboratively
  • Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Education:

  • ITIL V3/V4 foundation certification
  • CAD, CSA, Implementation Specialist ITSM

What We Offer:

This role offers a unique opportunity to work with a talented team and contribute to the design and development of innovative solutions. If you have a passion for technology and a drive to succeed, we encourage you to apply.

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