ServiceNow Solutions Architect

2 days ago

Agra, Uttar Pradesh, India beBeeDevelopment Full time ₹ 90,00,000 - ₹ 1,50,00,000

Job Title - ServiceNow Technical Consultant

Job Type - On-Site Position

Location - Riyadh, Saudi Arabia

Experience - 6-12 Years Required

Job Description:

We're looking for a seasoned ITSM professional with expertise in ServiceNow solutions to enhance our organization's IT service management capabilities.

Key Responsibilities:

  • Design and Development: Design, develop, and configure ServiceNow applications, modules, and workflows to meet business requirements.
  • Implementation: Implement and support ITSM processes, including Incident, Problem, Change, and Knowledge Management.
  • Integration: Integrate ServiceNow with external systems using REST/SOAP APIs, MID servers, and other tools.
  • Technical Support: Provide technical support and troubleshooting for ServiceNow-related issues.
  • Documentation: Create and maintain technical documentation for ServiceNow configurations.
  • Process Improvement: Analyze information from ITSM tools and make sound recommendations for process improvements.

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