Telecaller in the KPO Industry

2 weeks ago

Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 10,00,000

Job Title: Telecaller in the KPO Industry

This is a challenging opportunity for individuals to leverage their excellent communication skills and provide top-notch customer service to clients.

About the Role:

  • We are seeking highly motivated and results-driven professionals to join our team as Telecallers.
  • The ideal candidate will possess strong interpersonal skills, be adept at handling customer inquiries, and have a passion for delivering exceptional service.

Key Responsibilities:

  1. Process customer payments and withdrawals efficiently.
  2. Respond to customer queries in a timely and satisfactory manner.
  3. Utilize computerized systems to access customer details.
  4. Promote specific products and services to customers.
  5. Handle customer complaints and escalate them to supervisors when necessary.
  6. Refer customers to qualified individuals for regulated financial products.

Requirements:

  • Candidates should possess excellent verbal and written communication skills.
  • A strong analytical mindset with the ability to problem-solve effectively.
  • Proficiency in using computerized systems to manage customer data.
  • Familiarity with financial products and services.
  • Ability to work in a fast-paced environment and meet deadlines.

What We Offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • A competitive compensation package.
  • The chance to work with a diverse range of clients and products.

How to Apply:

If you are a motivated and customer-focused individual looking for a new challenge, please submit your application. We look forward to hearing from you

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