Operations Assistant

1 day ago


Bengaluru, Karnataka, India beBeeSpiritual Full time ₹ 6,30,000 - ₹ 9,67,000

Job Title: Operations Assistant - Spiritual Travel

The role of Operations Assistant for Spiritual Travel is a key position in ensuring a seamless experience for customers booking with us. As the primary point of contact, you will guide users through the journey with timely updates and support.

We are looking for someone with excellent communication skills in Hindi and English, who can connect with users after booking to confirm details and guide them through the next steps.

Responsibilities:

  • Connect with users after booking to confirm details and guide them through the next steps.
  • Share and update the travel itinerary and assist with any changes or clarifications.
  • Help customers redeem coupons or discounts and resolve related queries.
  • Serve as the single point of contact for customers, ensuring a smooth experience throughout their journey.
  • Collect post-travel feedback to improve future travels.
  • Coordinate with internal teams to ensure timely communication and service delivery.

Requirements:

  • Strong communication skills in Hindi and English.
  • Empathetic approach with a problem-solving attitude.
  • Basic knowledge of tools like Google Sheets and WhatsApp.

What You'll Gain:

  • First-hand exposure to operations in spiritual travel.
  • Experience in customer engagement and service workflows.

This is an opportunity to contribute to a purpose-driven product impacting lives meaningfully. Apply now.


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