
Chief Cash Transaction Coordinator
7 days ago
The role of Cash Operations Officer involves supporting the Manager in daily operations to achieve exceptional service quality by meeting and exceeding established standards, with a focus on achieving zero defects for Cash Management Operations.
- Lead teams in building strong relationships with clients and customers
- Implement service quality initiatives
- Evaluate compliance with applicable rules, regulations, and company policies
- Analyze exceptions from the norm and initiate corrective and preventive actions
- Set an appropriate tone and expectations from team members and collaborate with risk and control partners
Additional Responsibilities:
- Perform as a checker where necessary, processing transactions for Cash Management Operations
- Ensure productivity targets, efficiency, accuracy, etc., defect management, and processing turnaround standards are achieved within own area of responsibility
- Support the roll-out of quality management systems in the team and other initiatives by the organization
Qualifications:
- Bachelor's degree required
- Relevant professional memberships to be agreed upon
- Strong English language skills
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