Global Customer Service Representative

19 hours ago


Davangere, Karnataka, India beBeeCustomer Full time ₹ 40,00,000 - ₹ 70,00,000
Customer Support Professional

We are seeking a proactive and customer-focused professional to handle our international customer support operations.

Key Responsibilities:
  • Handle inbound and outbound customer communication via email, chat for international customers in English.
  • Resolve customer queries related to products, services, orders, payments with accuracy and efficiency.
  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
  • Update customer records and interactions in CRM systems accurately and timely.
  • Coordinate with internal teams (Sales, Technical, Logistics) to resolve customer issues effectively.
  • Monitor customer feedback and report recurring issues to management for process improvement.
  • Meet individual and team performance metrics, including response time, customer satisfaction score (CSAT), and resolution time.
  • Ensure compliance with international communication protocols, data privacy regulations, and company policies.
Requirements:
  • Bachelor's degree in any discipline.
  • Excellent written and spoken English communication skills.
  • Prior experience in customer service, preferably in an international BPO or shared service environment.
  • Good computer skills, including MS Office and CRM software.
  • Ability to handle stressful situations calmly and professionally.
  • Strong problem-solving skills and attention to detail.


  • Davangere, Karnataka, India beBeeCustomerService Full time ₹ 30,00,000 - ₹ 60,00,000

    Are you looking for a new career challenge in customer support?We are seeking talented individuals to fill the role of Customer Service Representative.Job Responsibilities:Provide exceptional customer service through chat, phone, and email.Resolve customer complaints efficiently while ensuring customer satisfaction.Document all interactions in our system as...


  • Davangere, Karnataka, India beBeeCustomerService Full time ₹ 3,00,000 - ₹ 6,00,000

    Job Title: Customer Service RepresentativeWe are seeking a customer-focused individual to fill the role of Customer Service Representative. As a key member of our team, you will be responsible for handling customer inquiries and concerns in a professional and courteous manner.Key Responsibilities:Respond to customer calls, emails, and messages in a timely...


  • Davangere, Karnataka, India beBeeCustomerService Full time ₹ 26,000 - ₹ 36,000

    Customer Service Representative RoleAs a Customer Service Representative, you will be responsible for delivering exceptional customer experiences, resolving issues promptly and professionally, and fostering positive relationships with customers.Key Responsibilities:Addressing customer inquiries and concerns in a timely mannerResolving customer issues through...


  • Davangere, Karnataka, India beBeeBilingual Full time ₹ 8,00,000 - ₹ 10,00,000

    Customer Service Representative OpportunityWe are seeking a highly motivated and skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for interacting with customers to answer inquiries and resolve issues, ensuring a high level of customer satisfaction.Key Responsibilities:Respond to...


  • Davangere, Karnataka, India beBeeCUSTOMERSERVICE Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Title: Customer Service Representative Opportunity About the Role:We are seeking a detail-oriented and empathetic individual to join our customer service team as a CUSTOMER SERVICE REPRESENTATIVE. As a key member of our support team, you will be responsible for assisting customers via phone, email, or chat in a timely and professional...


  • Davangere, Karnataka, India beBeeCustomerSupport Full time ₹ 36,00,000 - ₹ 42,00,000

    Global Technical Support AssociateWe seek an exceptional individual to join our team in delivering outstanding technical support services globally.Job Responsibilities:Provide efficient and professional assistance to customers via phone or digital channels.Demonstrate a deep understanding of customer needs, offering tailored solutions within set...


  • Davangere, Karnataka, India Coats Full time

    About the jobCoats is a world leader in thread manufacturing and structural components for apparel and footwear, as well as an innovative pioneer in performance materials. These critical solutions are used to create a wide range of products, including ones that provide safety and protection for people, data and the environment.Trusted by the world's leading...


  • Davangere, Karnataka, India beBeeOrderManagement Full time ₹ 20,00,000 - ₹ 40,00,000

    Job OverviewWe are seeking a highly organized and detail-focused Customer Service Representative to join our team in order management.Key ResponsibilitiesReview new orders for accuracy and completeness, ensuring timely and efficient processing.Process new orders on our web-based system, maintaining high levels of accuracy and quality.Clarify customer...


  • Davangere, Karnataka, India beBeeCustomerService Full time ₹ 5,00,000 - ₹ 8,00,000

    Job Title: Support Services RepresentativeWe are seeking a skilled and proactive individual to fill the role of Support Services Representative. The ideal candidate will handle customer queries with empathy and efficiency, ensuring a seamless and positive customer experience.The successful candidate will be responsible for:Handling customer inquiries via...


  • Davangere, Karnataka, India beBeeCustomerService Full time ₹ 26,000 - ₹ 36,000

    Customer Service Representative Job OpportunityWe are seeking a skilled Customer Service Representative to provide exceptional customer service and enhance the overall customer experience.This role is ideal for individuals with excellent communication and interpersonal skills, who can problem-solve and multitask effectively.The successful candidate will be...