Senior HR Service Delivery Solutions Architect

We are seeking a seasoned Senior HR Service Delivery Solutions Architect to join our dynamic team. As a key member of the team, you will collaborate with business partners, IT, and external vendors to develop scalable and sustainable solutions that enhance HR processes and service delivery.

Key Responsibilities:

• Design and architect HR Service Delivery solutions within the ServiceNow platform, ensuring alignment with organizational strategies.
• Collaborate with HR, IT, and business stakeholders to define requirements, translate them into technical solutions, and ensure seamless integration with other systems.
• Drive the implementation and sustainment of HR Service Delivery modules, providing architectural oversight and ensuring scalability, performance, and user satisfaction.
• Partner with multi-functional business units, external vendors, and IT teams to develop, test, and deploy enhancements, new integrations, and releases within the ServiceNow HR Service Delivery module.
• Act as a technical mentor and guide to less experienced team members, fostering a culture of continuous learning and innovation within the team.
• Document and maintain architecture decisions, solution designs, and configuration rationale to ensure alignment with enterprise architecture standards.
• Monitor and ensure compliance with organizational policies, ensuring the confidentiality and integrity of HR data within the ServiceNow platform.
• Continuously stay updated on industry trends, emerging technologies, and standard methodologies in HR Service Delivery and the ServiceNow platform, recommending and implementing improvements to enhance system performance and user experience.

Requirements:

• Master's degree and 3 to 5 years of experience in Information Systems with knowledge of ServiceNow within the HR Service Delivery modules, including Employee Center Pro, HR Case Management, Knowledge-based Articles, and Lifecycle Events experience OR
• Bachelor's degree and 5 to 7 years of experience in Information Systems with knowledge of ServiceNow within the HR Service Delivery modules, including Employee Center Pro, HR Case Management, Knowledge-based Articles, and Lifecycle Events experience OR
• Diploma and 9 to 11 years of experience in Information Systems with knowledge of ServiceNow within the HR Service Delivery modules, including Employee Center Pro, HR Case Management, Knowledge-based Articles, and Lifecycle Events experience.

Preferred Qualifications:

• Demonstrable experience in designing and implementing HR Service Delivery solutions within the ServiceNow platform.
• Solid grasp of HR processes, service delivery, and workflow automation, particularly in a large enterprise environment.
• Ability to translate business requirements into technical architectures and scalable system solutions.
• Experience leading complex HR technology projects from design through to deployment, ensuring they meet performance, security, and compliance standards.
• Strong knowledge of the Software Development Life Cycle (SDLC), agile delivery models, and standard methodologies in system architecture and integration.
• Superb communication and leadership skills, with the ability to influence and collaborate with senior stakeholders.
• Experience mentoring and guiding junior team members, fostering a collaborative and innovative work environment.
• Strong analytical and problem-solving skills, with a focus on improving user experience and system performance.

About Us:

Our company is dedicated to discovering and developing innovative treatments for patients suffering from serious diseases. Our mission is to serve humanity by unlocking the potential of biology for a brighter future.

Why Join Us:

We offer a dynamic and inclusive work environment that fosters collaboration, innovation, and growth. If you're passionate about making a difference in people's lives, we invite you to join our team of talented professionals and embark on this exciting journey together.