Customer Service Associate

1 day ago

Jaipur, Rajasthan, India beBeeSupport Full time ₹ 1,80,000 - ₹ 2,30,000
Customer Service Associate Role

We are seeking a highly motivated individual to join our team as a Customer Service Associate.

This is a full-time position at our Jaipur office and offers an excellent opportunity to develop your skills in customer service and support.

The successful candidate will be responsible for:

  • Handling inbound and outbound customer interactions via calls, emails, and chats;
  • Resolving customer complaints and providing timely solutions;
  • Troubleshooting order, delivery, and product-related issues;
  • Maintaining detailed and accurate records of customer interactions;
  • Ensuring a positive customer experience through professional communication;
  • Collaborating with internal teams to resolve escalated issues;
  • Monitoring and following up on customer queries to ensure timely closure;

To succeed in this role, you should possess the following skills and qualifications:

  • Proven experience in customer service or support;
  • Strong communication skills (verbal and written);
  • Ability to troubleshoot and resolve issues quickly;
  • Commitment to ensuring customer satisfaction;
  • Strong problem-solving and interpersonal skills;
  • Ability to work efficiently under pressure;
  • Prior experience in a customer-facing role is a plus;
  • English literacy and strong computer skills (MS Office, CRM tools).

This role offers a range of benefits, including:

  • Opportunities for career growth and development;
  • A dynamic and supportive work environment;
  • A competitive salary and benefits package.

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