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Customer Engagement Representative

1 month ago

Mumbai, Maharashtra, India Arrivia Full time

About the Role:

This entry-level position plays a vital role in supporting our Dialer Admin team and ensuring the smooth operation of our workforce.

As a Clicker, you'll be responsible for:

  • Initiating calls: This involves actively monitoring and using our dialing system to ensure efficient workflow and meet call volume targets.
  • Data entry: You'll maintain accurate records by logging call data and other relevant information.
  • Basic administrative tasks: This may include assisting the Dialer Admin team with administrative tasks as needed.

You're a great fit if you:

  • Have a positive and friendly attitude
  • Are a quick learner
  • Possess strong attention to detail
  • Are a team player

About Us:

Welcome to arrivia. We specialize in making brands better through the power of travel. With a passion for delivering innovative solutions and taking charge of change, we're on a mission to help people around the world travel better and experience more.

Our Core Values:

Here at arrivia, we...

  • Stay Curious - Explore new challenges and make space to learn, grow and improve
  • Keep it Real - Earn trust through open, honest and clear communication
  • Own it - Seek ways to make an impact and take action
  • Win Together - Create a culture of connection and inclusion where everyone can be their best