Day-to-Day Operations Expert

1 week ago

Vizag, Andhra Pradesh, India beBeeOperations Full time ₹ 10,00,000 - ₹ 20,00,000

Job Overview

We are seeking a seasoned Operations Manager to spearhead day-to-day operations across various teams. This role involves overseeing execution, streamlining processes, and driving measurable outcomes.

Key Responsibilities
  • Team Leadership & Scheduling: Manage teams across different departments, create rosters, capacity plans, and shift coverage.
  • Process Optimization: Design, document, and enforce standard operating procedures for each stage of the process.
  • Pipeline Management: Monitor daily dashboards, identify bottlenecks, and implement improvements to increase throughput.
  • Training & Upskilling Ops: Coordinate curricula, trainer calendars, candidate cohorts, assessments, and certification tracking.
  • Onboarding Excellence: Ensure accurate documentation, agreements, background checks, and system access.
  • Quality & Compliance: Conduct quality assurance checks on resumes, submissions, and communications, upholding data privacy and audit-ready records.
Requirements
  • Experience: 5+ years in operations management within staffing/recruiting, edtech/training, BPO, or services environments.
  • Skills: Strong program/project management, data-driven decision-making, CRM/ATS experience (Salesforce), Google Sheets/Excel, collaboration tools (Slack, Zoom).
  • Soft Skills: Excellent communication, stakeholder management, conflict resolution, coaching skills.
Benefits
  • Lead multi-team operations with clear ownership and impact.
  • Work directly with leadership; fast growth path.
  • Build scalable systems and playbooks for the next phase of expansion.

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