
Operations Director
5 days ago
About us:
- We are a consulting firm delivering expert services across the trade lifecycle for clients in energy, commodities, shipping, treasury, central banking, capital markets, and asset/investment management.
Key responsibilities:
- Manage day-to-day operations for Openlink Endur/Findur implementations.
- Oversee incident management, system health checks, and performance tuning to ensure uninterrupted client operations.
- Collaborate with global teams and clients to align operational strategies with business goals and SLAs.
- Drive continuous improvement initiatives by analyzing recurring issues, optimizing workflows, and implementing automation where feasible.
- Mentor and develop team members through structured training, performance reviews, and career development plans.
- Manage resource planning, hiring, and talent pipeline development to support current and future project needs.
Requirements:
- Minimum 15 years of experience in IT consulting, support, or operations roles, with at least 3 years in a leadership or Lead Operations capacity.
- Hands-on experience with Openlink Endur/Findur (v14 or higher preferred)
- Strong understanding of the energy and commodity trading domain, with exposure to at least one of the following: Oil, Gas, Power, Emissions, or Coal.
- Proven experience in leading Support or DevOps teams, preferably in a client-facing consulting environment.
- Familiarity with Openlink technical components such as Open JVS, Open Components, TPM, and Report Builder is a plus.
Benefits include strong leadership and team-building capabilities, analytical mindset, high attention to detail, and commitment to quality.
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