
Leading Customer-Centric Product Development
6 days ago
About Us:
We are a pioneering platform in the Identity Governance and Administration (IGA) space. Our mission is to empower IT and security teams to discover identities, streamline access management, and automate access reviews using a single intuitive interface.
Internship Role:
You will work closely with our product, engineering, and go-to-market teams to help us build a customer-centric product and scalable product operations. Your role will involve understanding customer pain points, use cases, and market needs, and working with cross-functional teams to increase customer adoption.
Main Responsibilities:
- Work with customer-facing teams to understand customer pain points, use cases, and market needs
- Collaborate with Product Managers to identify new opportunities for growing the product, scope out product requirements and create collateral for sales, marketing, and customer enablement
- Support Product Design in building low to high-fidelity designs and prototypes that can elevate customer experience
- Test & release product features by coordinating with the QA team
- Analyse product performance and adoption post-launch and iterate on the same to continuously improve product experience and capabilities
Requirements:
- Prior experience in product development work, doing market research and opportunity mapping
- Ability to convert unstructured problems into structured ones and communicate them effectively to relevant stakeholders through verbal and written media
- Basic understanding of SQL, HTML, JavaScript, Databases, and APIs
- Ability to work in an agile and cross-functional environment, proactively collaborating and communicating with design, engineering, and GTM teams
- Education: Completed or currently pursuing a bachelor's degree, preferably in Computer Science, Design, Engineering, or Business
- Good to have: Prior experience in crafting high-quality PRDs and high-level design wireframes
About You:
We expect you to be a detail-oriented individual with strong analytical skills. If you are passionate about building customer-centric products and have a solid understanding of product development processes, we would love to hear from you.
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