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Senior Account Executive

2 months ago

Hyderabad, Telangana, India USM Business Systems Full time

At USM Business Systems, we are seeking a highly skilled Senior Account Executive to join our US Accounts team. The successful candidate will be responsible for developing and implementing effective account plans to retain existing customers and identifying customer needs to communicate how our company products and services fulfill those needs.

Responsibilities

  • Set and monitor sales targets to meet business objectives.
  • Identify potential customers and develop approach strategies to achieve sales goals.
  • Develop strong and long-term client relationships to drive business growth.
  • Act as the liaison between clients and account executives to ensure seamless communication.
  • Supervise the account executives and representatives team to ensure deadlines are met and goals are achieved.
  • Resolve issues and handle complaints quickly and effectively to maintain customer satisfaction.
  • Negotiate contracts and close agreements to drive revenue growth.
  • Support the sales team and clients with new features and product launches to stay ahead of the competition.
  • Collect customer feedback to determine product and service shortfalls and suggest ways to improve.

Requirements

  • Proven work experience as a Senior Account Executive or similar role.
  • Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
  • Solid experience with CRM software and MS Office (particularly MS Excel).
  • Ability to understand and analyze sales performance metrics to drive business decisions.
  • Excellent communication and team management skills to lead a team of account executives and representatives.
  • Strong analytical and negotiation skills to close deals and drive revenue growth.