Senior Quality Control Manager
3 weeks ago
Job Title: Quality Assurance Manager
About the Role:
We are seeking a skilled Quality Assurance Manager to join our team at AideWiser SolTek. The successful candidate will be responsible for ensuring the highest quality of our loan operations and services.
Key Responsibilities:
- Develop and implement quality control processes to improve loan operations and services
- Manage a team of quality assurance specialists to ensure compliance with regulatory requirements
- Strategize and improve processes and systems to enhance operational efficiency
- Collaborate with internal and external stakeholders to ensure effective communication and stakeholder management
- Ensure compliance with regulatory requirements and company policies
Requirements:
- Minimum 5 years of experience in NBFC/lending Fintech in backend loan disbursal operations and servicing
- Good team management skills
- Ability to strategize and improve processes and systems
- Operational knowledge of unsecured loan related KYC and other compliance documentation
- Excellent communication and presentation skills
Preferred Qualifications:
- Graduate in any discipline
- Excellent communication skills
- Excellent inter-personal skills
- Team management skills
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