Quality Assurance Manager
3 weeks ago
Position: Senior Quality Control Specialist
Experience: 5 to 6 years
Location: Gurugram
CTC: 9 to 10 LPA
Key Responsibilities
a) Manage a team of quality control specialists to ensure efficient loan disbursal operations.
b) Develop and implement process improvements to enhance loan servicing and compliance.
c) Collaborate with internal stakeholders to ensure seamless loan operations.
d) Ensure adherence to regulatory requirements and internal policies.
e) Foster excellent communication and presentation skills to effectively manage external stakeholders.
Requirements
a) Min 5 years working experience in NBFC/lending Fintech in backend Loan disbursal Operations & Servicing.
b) Good Team Management Skills
c) Ability to strategize and improve processes and systems
d) Operational knowledge of unsecured loan related KYC & other compliance documentation.
e) Internal and External stake holder management
f) Graduate in any discipline.
g) Excellent communication and presentation skills
Education
Any degree
Must Have Skills
Excellent communication skills, Excellent inter-personal skills, Team Management
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