Assistant Manager

1 week ago

Noida, Uttar Pradesh, India Sinch Full time

We are Sinch, a leading global communication platform provider. Our APIs and platform deal with over 145 billion engagements annually. We are seeking an Assistant Manager to provide operational support in the management of handling internal functions during audits and coordination with the support and business functions to get timely responses for VRAs, ITGC, and other related activities across our offices in India.



The essence of the role




  • Work in accordance with applicable ethical standards.
  • Effective coordination with internal teams for Internal audit & control assessment.
  • Planning and delegating work for the team and self, based on the requirement.
  • Managing the Clientele effectively and being the SPOC for all client audit related issues.
  • Conducting and coordinating quality and compliance reviews of projects.
  • Responsible for managing end-to-end internal audits in accordance with Internal Audit guidelines.
  • To help in identify and establish audit issues with root causes, discuss them with the respective process owner, and provide effective solutions to improve internal controls and business processes.
  • Identifying deficiencies and inadequacies in process and documentation.
  • Single point of contact for scheduling meetings with different internal functions during audits.
  • Coordination with the internal support and business functions to ensure timely responses to different requirements coming from clients, which includes but not limited to the VRA responses and audit observations.
  • Good experience of handling third-party auditors and client audits.
  • Basic understanding of the security, privacy, and quality frameworks like ISO 27001, GDPR/ISO 27701, and ISO 9001.
  • Coordinate with functional support groups and operational groups for generation of security metrics to track compliance.
  • Work closely with other support functions to implement the best security controls, cyber/cloud, and data security, which is aligned with the auditor's recommendations and Information Security guidelines.
  • Collaborate to Identify and implement corrective action plans to address external/internal audit findings and update audit reports.
  • Working experience of governance of best industry practices of audit controls management related to Vulnerability management, Cloud Security, Cyber Security, and network security.
  • Good written and verbal communication and experience of handling customers' queries.

Requirements




  • Minimum 3-5 years of experience in audit management related to ITGC, Information Security, privacy & quality in a corporate environment.
  • Basic understanding/exposer of ISO 27001, Privacy framework, Risk Management, Cyber Security controls & BCMS along with controls used for securing a business' computer networks and digital information.
  • Basic understanding of regulatory compliance requirements such as PCI-DSS, HIPAA, GDPR compliance, etc.
  • Knowledge of cyber security frameworks and physical security governance.
  • Demonstrate capability for high ownership, hands-on, capable to deliver by self.
  • Or MCA degree in a related field would be desirable.
  • Certifications such as CISA, and ISO 27001:2013 LA/LI will be an added advantage.
  • Excellent oral and written communication skills.
  • Capability to deliver on tight schedules with excellent task management capabilities.

Being you at Sinch



We're a worldwide group of people, committed to diversity. We're working to offer an increasingly inclusive workplace wherever you are. No matter who you are, you'll be able to explore new career and growth options - sharing your voice, building your path, and making it happen with us.



We're proud to be an equal opportunity employer, and all qualified applicants will be considered to join our team regardless of race, color, religion, gender identity or expression, sexual orientation, pregnancy, disability, age, veteran status, and more.



Your life at Sinch



Being a Sincher is all about learning and being in pursuit of new challenges. Working in the offices, at home, or in a hybrid model, that means celebrating change and the unknown, rolling up your sleeves, and seeing what impact you can have on the world. The only way is up, and you'll be reaching for the opportunities that match where you want to take your career. It's closer than you think.



It's time to chase the answers, chase the challenges, and chase the dream.



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