Excellence in Customer Service Leadership

Customer Service RoleWe are seeking a highly motivated and customer-focused individual to take on the challenging role of Customer Service Ambassador.Key Responsibilities:Deliver exceptional support to customers via various communication channels, ensuring a prompt and efficient resolution of inquiries.Collaborate with colleagues to identify areas for...

Purpose of the Role:We are seeking a visionary leader to oversee our Technical Services department for international markets.The successful candidate will be responsible for developing a service strategy to drive efficient delivery and customer satisfaction, leveraging their expertise in team management and leadership.

Customer Support AssociateWe are seeking a highly skilled and adaptable professional to join our team. The ideal candidate will have a bachelor's degree, or equivalent experience in customer service with strong language proficiency.Excellent verbal and written communication skills in EnglishExcellent verbal communication skills in HindiExcellent verbal...

Job Title: Customer Service RepresentativeAbout the role:We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and promoting our products and...

Job Purpose:The IT Service Delivery Manager role is responsible for ensuring the seamless delivery of IT services across the organization. This includes managing service operations, vendor relationships, SLAs, incident/problem/change management, and driving continuous improvement in service quality and efficiency.Key Responsibilities:Service...

Job OverviewWe are seeking an experienced Customer Service Lead to oversee the management of customer requests, incidents, and problems.Key ResponsibilitiesManage a team of technical support engineers to ensure timely and effective resolution of customer issues.Develop and implement processes for managing complex support cases.Collaborate with...

About us in IndiaSCG is expanding in India with a focus on sustainable building materials, innovative construction solutions, and advanced supply-chain capabilities.Sustainable product leadership: Delivering eco-friendly AAC wall and block systems that meet the demands of India's modern construction industry.India as a sourcing gateway: Serving as a...

Job Title: Customer Service Specialist">The role of this position demands adaptability, technical fluency, and strong interpersonal skills. Responsibilities include customer support & technical assistance, acting as the frontline support for customer inquiries via calls, chats or email. Additionally, diagnosing and resolving networking issues related to...

Customer Service ManagerWe are seeking a highly skilled Customer Service Manager to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer satisfaction in the consumer electronics industry.Key Responsibilities:Manage and coordinate service requestsLiaise with service partners for timely resolution of...

Customer Service Team LeadThis is a full-time hybrid role for a Customer Service Team Lead. The Customer Service Team Lead will oversee the day-to-day operations of the customer service team, ensuring high levels of customer satisfaction and support.The responsibilities include managing team performance, addressing customer inquiries, facilitating...