
System Support Specialist
2 days ago
About the Role
The successful candidate will be responsible for maintaining and managing our organization's IT infrastructure, ensuring high availability and optimal performance of servers, networks, and systems.
Key Responsibilities:
- Maintain and upgrade operating systems, software applications, and hardware components to ensure compatibility and security.
- Troubleshoot and resolve technical issues related to servers, networks, and software applications in a timely manner.
- Implement security measures to protect data and systems from unauthorized access, viruses, and other threats.
- Manage user accounts, permissions, and access levels to ensure proper security protocols are followed.
- Collaborate with vendors to evaluate and recommend new hardware and software solutions that align with business needs.
- Create and maintain documentation related to system configurations, processes, and procedures.
- Plan and perform system backups and disaster recovery procedures to ensure data integrity and availability.
Requirements:
- Proven experience as a System Administrator or in a similar IT role.
- Strong knowledge of operating systems and networking protocols.
- Familiarity with virtualization technologies, cloud services, and scripting languages.
- Experience with system monitoring and diagnostic tools.
- Solid understanding of cybersecurity principles and best practices.
- Excellent problem-solving skills and the ability to troubleshoot complex technical issues.
- Strong communication and interpersonal skills for collaborating with team members and end-users.
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