Expense Management Specialist

About the Position:

The ideal candidate will have a deep understanding of expense management and be able to configure policies, fix issues, test new features, and build reports. They will also help finance and HR teams use systems more effectively.

Key Responsibilities:

• Provide system subject matter expertise for day-to-day support and development, including process configuration, integrations, data transmission, testing, and troubleshooting primarily in Expense Module.
• Help ensure data accuracy and seamless ongoing enhancements of new features/functionality.
• Provide subject matter expertise on best practices and partner with COE(s) to understand pain points, prioritize requirements, and identify opportunities to improve processes and gain efficiency by leveraging system functionality.
• Lead workstreams to design, configure, test, and deploy leading practice-based business processes and solutions.
• Be the primary point of contact for data gathering, testing, and communication with key stakeholders and internal Business Systems teams.
• Perform the following on an engagement: understand business requirements, configure the system solution, demonstrate the configurations through the development of testing systems, assist the business in testing the system solution.
• Be comfortable and confident in gathering configuration requirements and problem-solving with business stakeholders.
• Assist with broadening internal knowledge of system configuration through hands-on training to cross-functional teams.
• Provide a proactive interface between business partner groups and the system team to ensure effective coordination and delivery of system implementations.
• Build reports to support both domestically and internationally for various areas of the product.
• Ability to problem solve and propose multiple solutions for business requirements within the system.
• Manage system upgrades and implement new and revised functionality within the system.
• Partner with HR teams to analyze business needs and translate them into technical requirements and solutions within the system ecosystem.
• Optimize business processes by enhancing workflows, automating manual tasks, and providing actionable insights through data reporting and analytics.
• Create and maintain clear, comprehensive, documented business requirements for requested changes, enhancements, or projects; accountable for articulating functional processes from beginning to end and providing thought leadership on functionality and design.

Required Skills and Qualifications:

• 6+ years of experience with proficiency in the use of HCM.
• Excellent knowledge of Workday Expense Configuration, Security Administration, Business Process Configuration, and EIB (Enterprise Integration Builder).
• Proven functional expertise Expense module; awareness of what the system can and cannot do, familiarity with delivered functionality and reports, and experience performing straightforward administrative tasks in the system.
• Participate in system releases, assessing new features and recommending adoption strategies for Talent Management modules.
• Ensure day-to-day systems support is balanced with strategic enhancements and projects related to system Expenses and Integrations.
• Responsible for the thorough testing and analysis of new features and functionality and participates in release planning; accountable for regression testing, unit testing, User Acceptance testing and pre-launch testing/sign-off for new features or enhancements.
• Experience with Studio, Extend, and integration development.
• Ability to Customize the system and desire to learn about and expand your expertise to encompass new areas of Expense Management.
• Hands-on experience developing and enhancing custom reports and dashboards in SaaS or enterprise systems.
• Ability to work in a diverse, fast-paced environment and effectively collaborate across teams.
• Project management experience supporting the deployment of features and functionality.
• Strong analytical, multitasking, and interpersonal skills.
• Ability to communicate effectively with both a technical audience and business users.
• Experience in Agile development environments: ServiceNow, Jira.