
Social Media Marketing Specialist
1 day ago
We are seeking a skilled and dedicated Social Media Marketing Specialist to enhance our online presence.
The primary responsibility of this role is to engage with followers by responding to comments, messages, and mentions across platforms in a timely and brand-consistent manner.
This involves fostering a helpful, friendly, and interactive online community by starting conversations, answering queries, and acknowledging feedback.
We also expect you to monitor customer reviews and user sentiment across social media platforms, manage Online Reputation (ORM) by tracking brand mentions, addressing concerns, and mitigating negative feedback with empathy and professionalism.
Furthermore, you will support community-building initiatives such as live interactions, polls, contests, and user-generated content campaigns.
As a key member of our team, you will work closely with us to implement effective strategies and performance measurement.
- Critical thinking and problem-solving skills
- Excellent communication and interpersonal skills
- Able to work independently and as part of a team
Benefits: This role offers the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the growth and success of our organization.
What We Offer: A collaborative and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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