Sales Director

6 days ago


Mumbai, Maharashtra, India SOFITEL Full time
Sales Manager Job Description

Catering Sales Management is a key function within the hotel, responsible for driving revenue growth through effective sales and marketing strategies.

  • Key Responsibilities:
  • Develop and implement sales plans to achieve targeted revenue growth
  • Build and maintain relationships with key clients and stakeholders
  • Conduct site inspections and entertainment meetings to identify new business opportunities
  • Prepare and present sales reports to management
  • Monitor competitors' rate strategies and market trends
  • Responsible for accounts under management, including contracting and contract renewal
  • Update management on VIP arrivals and meet and greet accordingly
  • Upsell, cross-sell, and promote hotel facilities and services to maximize sales revenue
  • Conduct negotiations to achieve the best profit and rates for the hotel
  • Attend hotel clients and local community business events to network and maintain high visibility
  • Update Director of Sales & Marketing on market trends and business leads

Additional Responsibilities:

  • Attend all briefings, meetings, and trainings as assigned by management
  • Maintain a high standard of personal appearance and hygiene at all times
  • Be aware of the hotel fire & life safety/emergency procedures
  • Perform other reasonable duties assigned by management

Main Complexity/Critical Issues in the Job:

  • Define precise guest requirements and ensure that the guest services offered correspond effectively to their requests
  • Provide after-sales service and ensure all guests' complaints are efficiently addressed

Qualifications:

  • Diploma in Tourism / Hospitality Management
  • Minimum of 2 years of experience in a similar capacity with proven track records
  • Excellent reading, writing, and oral proficiency in English language
  • Proficient in MS Excel, Word, & PowerPoint

Competencies:

  • Strong leadership, interpersonal, and training skills
  • Good communication and customer contact skills
  • Service-oriented with an eye for details
  • Ability to work well in stressful and high-pressure situations
  • A team player and builder
  • A motivator and self-starter
  • Well-presented and professionally groomed at all times

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