Career Opportunities: Key Account Management

4 days ago


Bareilly, Uttar Pradesh, India beBeeRetention Full time ₹ 11,34,000 - ₹ 12,16,200

Key Role:

Customer Retention Manager

Job Summary:

We are seeking a highly motivated and skilled Customer Retention Specialist to join our global team. This individual will be responsible for managing customer interactions, encouraging subscription purchases, and resolving outstanding overages.

The ideal candidate will have advanced knowledge of Microsoft Excel software, analytical skills to track performance metrics and improve processes, and strong communication and negotiation skills.

  • Advanced knowledge of Microsoft Excel software is required.
  • BASIC KNOWLEDGE OF MICROSOFT WORD IS REQUIRED.
  • Analytical skills to track performance metrics and improve processes are essential.
  • You must be organized and detail-oriented with the ability to meet deadlines.
  • Problem Solving ability is necessary.
  • Experience in customer service is required.
  • Strong communication and negotiation skills are crucial.
  • Proficiency with CRM systems like Salesforce is mandatory.
  • Experience in Zendesk is also necessary.

Responsibilities:



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