Advanced Solar Inverter Support Specialist

3 days ago

Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 15,00,000 - ₹ 25,00,000

Established in 2012, a company dedicated to helping our customers transform their homes to clean energy and reducing the reliance on fossil fuels. This company is a leading provider of sustainable solar and battery energy storage solutions, with a strong presence in Europe, Asia, and Africa.

**Location: ** India

**Job Overview:**

We are seeking a skilled Technical Service Engineer with a strong background in solar string inverters to join our dynamic team.

**Responsibilities:**

- Diagnose and troubleshoot technical issues related to solar string inverters remotely and on-site.

- Provide prompt and effective technical support to customers via phone, email, or onsite visits.

- Conduct root cause analysis and implement corrective actions to resolve issues promptly.

- Perform commissioning, testing, and maintenance of solar string inverter systems.

- Collaborate with cross-functional teams including Sales, Engineering, and Product Development to improve product performance and reliability.

- Document all service activities, technical solutions, and customer interactions in the CRM system.

- Train customers and internal teams on the operation and maintenance of solar string inverter systems.

- Stay updated with industry trends and best practices to provide proactive technical support and recommendations.

- Assist in the development of service procedures, technical bulletins, and troubleshooting guides.

**Requirements:**

- Bachelor's degree in electrical engineering, Electronics engineering, Renewable Energy, or related field.

- Minimum of 2 years of experience in technical support or field service engineering, specifically with solar string inverters.

- Proven ability to diagnose and resolve technical issues related to power electronics and renewable energy systems.

- Hands-on experience with commissioning, troubleshooting, and maintenance of solar string inverters.

- Strong understanding of electrical and electronic principles as applied to solar PV systems.

- Excellent communication skills and ability to interact professionally with customers and internal stakeholders.

- Willingness to travel occasionally for onsite support and commissioning (up to 70% travel may be required).

**Benefits:**

- Competitive salary commensurate with experience.

- Opportunities for professional growth and development in a fast-growing industry.

- Work with a talented team of professionals dedicated to renewable energy solutions.

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