
Floor Operations Manager
5 days ago
Hopup India is seeking a skilled and experienced Floor Operations Manager to oversee daily floor activities, supervise staff, maintain equipment, and uphold safety and service standards.
The ideal candidate will have strong leadership and team management skills, excellent communication and problem-solving abilities, and a customer-oriented approach with a proactive and positive attitude.
This role involves overseeing daily floor activities, supervising gaming attendants, cashiers, and support staff during shifts. The successful candidate will also be responsible for monitoring customer flow, managing waiting times, resolving service-related issues quickly, and ensuring all equipment is properly maintained.
Key Responsibilities:- Oversee Daily Floor Activities
- Supervise Staff
- Maintain Equipment
- Uphold Safety and Service Standards
- Provide Excellent Customer Service
- Educate Customers
- Ensure Cleanliness and Safety Standards
- Monitor Guest Feedback
For this role, you will need strong leadership and team management skills, excellent communication and problem-solving abilities, and a customer-oriented approach with a proactive and positive attitude.
Experience in hospitality, entertainment, retail, or gaming industries is highly desirable, with a minimum of 1–3 years of experience required.
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