
IT Support Specialist
2 days ago
Job Title: IT Support Specialist
Key Responsibilities:
- Deliver end-user support for diverse hardware and software platforms.
- Implement and maintain the organization's IT infrastructure.
- Manage user requests and technical incidents via a helpdesk system.
- Administer Active Directory/Office 365 services.
- Investigate network connectivity and access issues.
- Collaborate on IT projects, including cloud migration, system upgrades, and security enhancements.
Required Skills:
- Minimum 1-3 years of experience in IT support or infrastructure.
- Knowledge of Windows/Linux servers, virtualization, and cloud environments.
- Understanding of networking fundamentals (LAN/WAN, DNS, DHCP).
- Strong analytical, troubleshooting, and customer service skills.
Essential Personal Attributes:
- Smart Work Habits
- Customer Focus
- Effective Time Management
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