Technical Support Specialist
4 days ago
Unlock New Challenges at TRUMPF
We are a high-tech company providing machine tools and laser technology, and are looking for people who can face new challenges with a fresh mind. As an independent family company, we offer you the freedom and trust to put your brave ideas into practice. With you on board, we would like to power ahead with the digital networking of the manufacturing industry. Our passion and creative drive ensure that we are an innovative force – across the globe at over 80 TRUMPF locations.
Role Overview
As a Technical Support Specialist, you will provide quality technical support to customers for high levels of customer satisfaction in terms of courtesy, response, and continuous customer engagement. You will work towards customer satisfaction in line with TRUMPF group guidelines for technical support and meeting customer expectations in terms of machine installations, repairs, maintenance, projects, and more.
Key Responsibilities
- Provide quality technical support to customers for high levels of customer satisfaction.
- Work towards customer satisfaction in line with TRUMPF group guidelines for technical support.
- Meet customer expectations in terms of machine installations, repairs, maintenance, projects, and more.
- Travel up to 100% to regional, national, and international locations to provide on-site support.
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