Technical System Specialist

21 hours ago

Bikaner, Rajasthan, India beBeeGeospatial Full time ₹ 15,00,000 - ₹ 25,00,000
Job Title: Technical Support Analyst

This is a challenging role that involves providing technical support to our clients.

  • Actively engage with customers and provide solutions to their technical issues.
  • Develop expertise in handling Geospatial data management and usage.
  • Coordinate and deliver product trainings to customers remotely and on-site.

Key Responsibilities:

  • Installation, configuration, and performance tuning of Enterprise Geodatabases.
  • Version management, replication over supported RDBMS - Oracle / Microsoft SQL Server / PostgreSQL databases.
  • Provide high-quality technical support and customer service to end-users through effective communication, problem-solving, and analytical approach.

Requirements:

  • Excellent customer communication, management, and presentation skills.
  • Establish trust and relationship with users and act as a GIS SME for the customer.
  • Experience with Esri software and strong problem-solving and analytics skills in addressing and resolving technical issues of ESRI mainly ArcGIS Enterprise.

Benefits:

  • Opportunity to work with cutting-edge technology.
  • Chance to develop expertise in Geospatial data management and usage.
  • Collaborative culture and opportunity to travel to customer locations.

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