Complaint Resolution Manager

Roles and Responsibilities Key Responsibilities: - One with 3-5 years of customer grievance handling experience Own and Manage Customer Complaints, follow up, tracking and resolution with pre-defined time and quality standards To Supervise & Handle customer escalation issues, maintaining TAT, sound customer communication, etc. Coordinated with...

Customer Service Representative Job DescriptionJob Summary:We are seeking a highly skilled Customer Service Representative to join our team. The ideal candidate will possess excellent communication skills, problem-solving abilities, and a passion for delivering exceptional customer experiences.Key Responsibilities:Manage customer complaints in a timely and...

Job DescriptionVodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful...

Company Description:Bharti AXA Life Insurance is a leading life insurance provider in India, offering value-for-money life insurance and savings solutions. Established in 2006, we are a wholly owned subsidiary of Bharti Life Ventures Private Limited, a prominent business group in India. With over 200 branches across India, we ensure accessibility and...

Job Title:Biz Sys Mgr CRMCompany Description:A leading life insurance provider in India offers value-for-money life insurance solutions. Established in 2006, we are a prominent business group with over 200 branches across India. Recognized as a Great Place to Work for four consecutive years, we foster a positive work environment.Job Summary:We're looking for...

Job Role:Claims Resolution SpecialistOverview:The Claims Resolution Specialist will be responsible for resolving trade claims from distributors, retailers, and sales staff in a timely and efficient manner.This role requires strong analytical skills to validate claims against schemes, offers, and company policies. The successful candidate will ensure accurate...

Job DescriptionJob Title: DU Service ManagerLocation: Delhi, IndiaJob Type: Full-TimeDepartment: Account Management / Customer ServiceReporting To: Operation Manager / Team LeaderSalary: 25kMandatory Skills: ExcelJob Summary:We are seeking a proactive and customer-focused DU Service Manager to oversee all aspects of DU telecom service operations. The ideal...

Empowering Businesses across IndiaThis role offers the opportunity to develop and nurture strong relationships with clients, assist them in achieving their business objectives by understanding their needs and recommending tailored solutions.Key Accountabilities:• Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform...

Job DescriptionService through relationship management- Establishing and strengthening relationship with the allocated customer base.- Ensure retention of his/her allocated Book of Relations (existing customer database).- Act as single point of contact for customers for any customer walk-in/query/complaint.- Identify financial goals of customers and...

Job Title:Enhance Patient Satisfaction as a Senior Experience ManagerOverview:We are seeking an experienced Senior Experience Manager to join our team. This key member of the hospital's operations will be responsible for delivering exceptional patient experiences, making patients and their attendants feel comfortable and familiar with the hospital.Regularly...