
Cloud Support Team Lead
2 weeks ago
Job Overview
">This role involves leading a team of engineers to provide efficient support. The ideal candidate should have experience with ITIL processes and incident management frameworks.
">Key Responsibilities:
">- ">
- Team Leadership: Lead and mentor a team of Level 1 and Level 2 engineers.">
- Technical Oversight: Manage support operations for applications built on Azure Databricks, PySpark, Azure Data Factory, and Azure Function Apps.">
- Incident Management: Serve as the escalation point for critical incidents.">
- Process Optimization: Identify improvements in support processes to enhance efficiency.">
- Collaboration: Work closely with cross-functional teams.">
Requirements:
">Bachelor's degree in Computer Science or related technical field is required.
"]},-
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