IS&T Technical Support Specialist

3 weeks ago


Delhi, Delhi, India Bechtel Full time

Job Summary:

We are seeking a skilled IS&T Helpdesk Analyst to provide hardware, software, and network installation and problem resolution support for equipment. The ideal candidate will have a good understanding of IT hardware/software, excellent customer service skills, and the ability to work in a dynamic environment.

Key Responsibilities:

  • Provide first-level Help Desk Support to internal users over phone, email, and chat.
  • Perform level 2 troubleshooting of hardware, software, and operating system problems.
  • Track issues and solutions, and escalate when appropriate.
  • Interact with all internal departments and support staff.
  • Develop and maintain knowledge management within ITSM tools.

Requirements:

  • Bachelor's Degree in Computer Information Systems, Management Information Systems, or other Information Technology related field preferred.
  • 5+ years' experience with standard hardware, software, operating systems, and database technologies.
  • Microsoft Azure Fundamentals certification required.

About Bechtel:

Bechtel is a global leader in engineering, construction, and project management. We have a diverse team of professionals working together to deliver innovative solutions to our customers.

Total Rewards/Benefits:

Bechtel offers a comprehensive benefits package, including competitive pay, health insurance, retirement savings plans, and opportunities for professional development and growth.


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