
Senior Network Security Specialist
5 days ago
Our organization seeks a seasoned Network Security Engineer to join our team. In this position, you will be responsible for delivering expert-level network security services and solutions.
The ideal candidate will possess strong technical skills in areas such as firewall configuration, access list management, and advanced networking protocols like OSPF and BGP.
You will collaborate with our Service Desk team and Solution Delivery team to provide 3rd Line support for customer queries and escalations.
Your expertise in cloud products, network automation, and programming languages like Ansible and Python will be valuable assets in this role.
Key Responsibilities- Incident Management: Manage and own support tickets related to existing customer services, ensuring timely resolution and minimal impact on business operations.
- Solution Development: Design and implement changes as per client requirements, working closely with cross-functional teams to ensure seamless delivery.
- Technical Support: Provide 3rd Line support for incoming customer support queries and escalations from the Service Desk, leveraging your expertise to resolve complex issues.
- Project Execution: Plan and complete projects assigned by the Head of Network Support, ensuring they are delivered on time, within budget, and meet quality standards.
- Knowledge Sharing: Document customer solutions, share knowledge with junior engineers, and participate in DR/Failover Testing activities to enhance overall team performance.
- Demonstrable knowledge at CCNP (ENT/DC/SP/SEC) or JNCIP-ENT level.
- In-depth knowledge of configuring and troubleshooting network security devices/protocols.
- Ability to troubleshoot and isolate faults to identify root causes and bring to resolution.
- Advanced knowledge of layer 2 and 3 protocols.
- Experience using firewalls like Palo Alto, FortiGate, and Cisco ASA.
- Strong knowledge of OSPF and BGP in an ISP environment.
- Familiarity with Cloud products like Azure / Amazon AWS.
- Experience working in a Managed Service Provider Environment.
- Basic experience with network automation/programming like Ansible/Python.
- Switching: Cisco, Meraki, Aruba, HP, Dell, Juniper.
- Wireless: Cisco, Meraki, Aruba.
- Security: Palo Alto, Prisma, Fortinet, Cisco ASA.
- SD-WAN: Citrix, Viptela, Meraki, Fortinet, Nuage.
- Cisco NAC ISE, SD-A/DNAC, DOT1x.
- Cisco Nexus 7xxx, 5xxx, 2xxx series.
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