Transform Lives Specialist

1 week ago

Thoothukudi, Tamil Nadu, India beBeeOpportunity Full time ₹ 2,50,000 - ₹ 3,50,000
Client Experience Professional

Are you a people person with exceptional communication skills? Do you enjoy solving problems and creating meaningful client experiences?

This is an exciting opportunity to join our growing team as a Client Experience Professional. In this role, you'll be the first point of contact for potential and existing clients, ensuring their journey from inquiry to enrolment is smooth, informed, and positively memorable.

  • Engage with inbound leads via phone calls, messages, emails, and social media DMs with prompt and accurate responses.
  • Provide clear and concise information about our health transformation programs.
  • Guide new leads through the enrolment and re-enrolment process while coordinating with the internal coaching team for smooth onboarding.
  • Maintain, manage, and update client data using our CRM tools and systems.
  • Support clients with after-enrolment needs, escalate concerns when needed, and ensure timely resolution.
  • Coordinate with different internal teams to keep clients updated on any unforeseen delays or process changes.
  • Assist in community engagement and promotional initiatives when required.
  • Conduct data analysis and feedback collection to improve client experience and retention.
Requirements

We are looking for a highly motivated and organized individual with excellent communication and interpersonal skills.

  • Graduate in any discipline (Bachelor's degree required)
  • Prior experience in customer service, inside sales, or relationship management is a plus
  • Proficiency in English and basic computer skills (MS Office, CRM software)
What We Offer

Be part of India's fastest-growing fitness & transformation ecosystem

  • Work in a collaborative and high-growth environment
  • Contribute to changing lives—one transformation at a time
Key Skills

Strong communication skills (written and verbal) with a consultative and empathetic tone

  • Ability to multitask and stay composed in a fast-paced, high-interaction environment
  • Good organisational and time-management skills
  • Customer-first mindset with a problem-solving attitude
  • Willingness to take ownership and deliver results
  • Comfort with CRM tools, Excel, and data handling

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