
Two-Wheeler Supervisor Position
5 days ago
We are seeking a highly motivated and experienced professional to join our dynamic team as an Automotive Team Leader. The ideal candidate will have a strong understanding of two-wheeler mechanics, excellent leadership and communication skills, and a passion for providing exceptional customer service.
Responsibilities:- Workshop Operations:
- Supervise daily activities of technicians ensuring efficient workflow and adherence to service schedules
- Monitor quality of repairs and maintenance work performed
- Ensure timely completion of service jobs
- Address customer concerns and complaints promptly and effectively
- Team Management:
- Lead, motivate, and train technicians
- Assign tasks and monitor performance
- Conduct performance reviews and provide feedback
- Maintain discipline and a positive work environment
- Inventory Management:
- Monitor inventory of spare parts and consumables
- Place orders for necessary parts and ensure timely delivery
- Maintain accurate records of inventory usage
- CUSTOMER SERVICE:
- Interact with customers to understand their service needs
- Explain service procedures and costs
- Build and maintain strong customer relationships
- Quality Control:
- Implement and maintain quality control measures
- Conduct regular inspections of repaired vehicles
- Identify and address any quality issues
- Safety and Compliance:
- Ensure adherence to safety regulations and procedures in the workshop
- Maintain a clean and organized work environment
- Comply with all relevant industry standards and regulations
- Education:
- Diploma or degree in automotive engineering or a related field (preferred)
- High school diploma or equivalent with relevant experience
- Experience:
- Minimum 2 years of experience in the Automobile Industry
- Proven experience in managing a team of technicians
- Strong knowledge of two-wheeler mechanics and repair procedures
- Skills:
- Excellent communication and interpersonal skills
- Strong leadership and organizational skills
- Problem-solving and decision-making abilities
- Ability to work under pressure and meet deadlines
- Proficiency in using diagnostic tools and equipment
- CUSTOMER SERVICE orientation
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