Hotel Front Desk Manager

5 days ago

Bengaluru, Karnataka, India beBeeFinancial Full time ₹ 45,00,000 - ₹ 75,00,000

Job Overview:

A Night Auditor/Manager is responsible for overseeing overnight front desk and accounting tasks, serving as the primary point of contact for late-night guests. This role requires balancing financial transactions, preparing daily reports, and managing cash drawers.

Key Responsibilities:

  • Welcoming guests in a warm and friendly manner overnight.
  • Handling reservations, arranging amenities, and assisting VIPs with follow-up as necessary.
  • Posting room charges, processing invoices, and balancing cash drawers.
  • Tracking key financial metrics, preparing end-of-day reports, and verifying receipts.
  • Auditing and reconciling daily financial accounts, including revenue, charges, and payments.
  • Responding to guest inquiries and requests in a timely and efficient manner.

Requirements:

  • Minimum 3+ years of front desk experience at a managerial level.
  • Basic math and accounting skills.
  • Proficient in MS Office, PMS, and IDS software.
  • Outstanding verbal and written communication skills.
  • Detail-oriented and strong organizational skills.
  • Associate or Bachelor's degree in Hotel Management or related field.

Essential Qualifications:

  • Excellent problem-solving and analytical skills.
  • Ability to work independently and make sound decisions.
  • Familiarity with hotel operations and software systems.

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