Community Engagement Specialist

6 days ago


Gurgaon, Haryana, India MNR Solutions Pvt. Ltd. Full time

Company Overview

MNR Solutions Pvt. Ltd. is a leading provider of innovative solutions to various industries.

Job Description

We are seeking an experienced Community Manager to join our team. As a key member of our community management team, you will be responsible for building and maintaining strong relationships with community members and brand advocates.

Key Responsibilities:

  • Develop and implement strategies to increase engagement and community participation.
  • Build, nurture, and maintain strong relationships with community members and brand advocates.
  • Foster meaningful discussions and interactions across community forums, social media platforms, and Brand online groups and community app.
  • Create compelling and interactive content for community platforms, including social media posts, newsletters, and blog updates.
  • Monitor user-generated content, ensuring alignment with brand messaging and guidelines.
  • Plan and execute both online and offline events, including product launches, webinars, community meetups, and fan engagement activities.
  • Collaborate with marketing and product teams to ensure seamless execution of events and campaigns.
  • Gather and analyze community feedback to drive improvements in products and services.
  • Collaborate with internal teams (marketing, product, customer service) to address community concerns and optimize user experience.
  • Oversee community forums and social media groups, ensuring a respectful and engaging environment.
  • Identify and empower brand ambassadors to enhance Brand community presence.

Qualifications & Skills:

  • Experience: 5+ years in community management.
  • Excellent written and verbal communication skills in English and Hindi.
  • Strong content creation abilities, with a knack for storytelling and audience engagement.
  • Experience in organizing online and offline community events.
  • Familiarity with community management tools, social media platforms, Discord, and content management systems.


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