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Student Engagement Specialist
2 weeks ago
PW is seeking an exceptional Student Engagement Specialist to join our team. In this role, you will play a crucial part in enhancing the student experience by providing guidance and support to students.
About the Role:
This is a unique opportunity for a highly motivated individual to make a meaningful impact on the lives of students. As a Student Engagement Specialist, your primary responsibility will be to interact with students who are absent from classes or have low attendance. You will address their queries, concerns, and issues with professionalism and empathy.
Main Responsibilities:
- Interact with students/parents who are absent from consecutive classes or have low attendance,
- Address their queries, concerns, and issues with professionalism and empathy,
- Respond to student inquiries, ensuring prompt and accurate resolution of their queries,
- Follow established standard operating procedures (SOPs) to ensure consistency in service delivery and maintain the highest quality of support,
- Communicate effectively with students, faculty, and staff, maintaining a high level of English proficiency in both written and spoken communication,
- Gather and provide feedback from students to relevant departments for process improvement and enhancement of the student experience.
What We Offer:
We offer a dynamic and supportive work environment that encourages personal and professional growth. Our team is committed to making a positive impact on the lives of students, and we seek like-minded individuals to join us in this mission.
As a Student Engagement Specialist at PW, you can expect:
- A competitive salary and benefits package,
- Opportunities for professional development and growth,
- A dynamic and supportive work environment,
- The chance to make a meaningful impact on the lives of students.
About Us:
PW is a forward-thinking organization dedicated to providing exceptional education services. We are committed to creating a supportive and inclusive environment that fosters academic excellence and personal growth.
