
Senior Implementation Manager
4 days ago
The Position We are seeking a Project Manager for our Implementation team who is responsible for overseeing the successful execution of a project from start to finish. Their role includes managing resources, timelines, and ensuring that the project meets its goals and objectives.
Responsibilities
- Prepare the project plan and maintain the base version and latest version and obtain client approval as needed.
- Set up the communication channel with the client and internal management/project team for all projects.
- Triage any requirements along with the team and arrive at solutions or seek assistance from management to meet project timelines.
- Lead the implementation entirely and close out on the client post-go-live with hand holding the client to the support team.
- Generate Change Requests wherever it is applicable and genuinely try for additional revenues where it could benefit the client.
- Deliver client requirements and expectations within the agreed project timeline and make sure all the objectives captured in the Statement of Work are achieved with exceptional quality.
- Ensure that all supporting teams such as Product Engineering, Support, Annuities, Rules, and Paralegal teams are utilized in case of need for any implementation as per the agreement.
- Engage and/or contribute to a minimum of 3 process improvement initiatives that enable project delivery and seamless client support.
- Limited functional bugs to a set percentage for every implementation into Production.
- Communicate with client and management upfront about any mismatch in terms of the client requirement which may impact the project schedule.
- Maintain and provide relevant data for project status and progress whenever management requests for it.
- To train self and the team members on the Implementation process and on client data validation.
Skills and Qualifications:
- Hands-on experience in Project Management using any tool and in activities such as Project estimation, planning, costing, team timesheet maintenance, preparing proposals, RFP, etc.
- Good understanding of design & solution process will be an added advantage.
- Hands-on experience in handling; Fixed-price projects & restricting scope creep and resource wastage.
- Excellent verbal and written communication skills.
Benefits:
- Opportunity to work with a dynamic team.
- Chance to gain hands-on experience in Project Management.
Others:
- Must have excellent verbal and written communication skills.
- Candidate must have hands-on experience in Project Management using any tool.
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