Customer Support Representative

1 day ago


Anand, Gujarat, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000
Product Support Associate Job

We are seeking an enthusiastic and customer-focused professional to support our users while helping to grow the platform through user insights and upselling opportunities.

Key Responsibilities:
  • Assist platform users by addressing their queries and concerns via email and phone calls, ensuring a seamless experience for authors.
  • Proactively upsell premium packages and add-on services, increasing awareness of the platform's offerings.
  • Educate users about additional publishing services such as cover design, marketing packages, and distribution options.
  • Gather insights from users on their experience, identifying what works well and areas needing improvement.
  • Share valuable user feedback with internal teams to inform product improvements and enhance user experience.
Requirements:
  • Strong communication skills (verbal and written) for effectively assisting users and conveying information clearly.
  • Fluency in Hindi (speaking is essential; reading and writing are advantageous) to engage with users.
  • A customer-first mindset, with a genuine passion for helping users succeed.
  • A proactive attitude toward upselling and promoting high-value services.
  • Ability to gather insights from user interactions and report key findings to the team.
  • Willingness to learn and adapt in a fast-paced environment.


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