Customer Support Representative

3 days ago

Anand, Gujarat, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 8,00,000

About this Role

We are seeking enthusiastic and customer-focused professionals to fill Customer Support positions. This role is ideal for individuals with strong communication skills who can handle customer interactions confidently and professionally.

  • Key Responsibilities:
  • Respond to customer calls, emails, and queries promptly and courteously.
  • Follow established procedures to resolve issues or escalate them to the appropriate department.
  • Ensure efficient use of company telephone and support systems while maintaining professional communication.
  • Support team leads by handling routine tasks during their absence after training.
  • Report operational challenges or service concerns to supervisors clearly and in a timely manner.

Requirements

  • Excellent verbal and written communication skills (English & Hindi preferred).
  • Familiarity with customer service processes and telephone etiquette.
  • Ability to remain calm, attentive, and professional under pressure.
  • Basic computer literacy with IT knowledge.
  • Minimum qualification: 12th Pass or Graduate.

What We Offer

This position offers opportunities for career growth and development in a supportive work environment.

How to Succeed

To be successful in this role, you should possess excellent communication skills, a positive attitude, and the ability to work independently and as part of a team.

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