
Academic Enrollment Specialist
1 day ago
- Establish a strong relationship with prospective students as the primary point of contact for inquiries and admissions consultations.
- Provide detailed information about university programs, eligibility criteria, fee structures, scholarships, career outcomes, and application procedures to guide students in making informed decisions.
- Assess student fit and readiness through one-on-one consultations and facilitate their journey towards academic success.
- Monitor and convert leads generated from marketing campaigns, webinars, and inquiry forms into applications by following up on potential candidates.
- Maintain accurate records of student interactions and lead status within the CRM system.
- Collaborate with academic and support teams to ensure timely and accurate information is provided to prospective students.
- Oversee the applicant pipeline to meet admissions targets and conversion ratios by tracking key performance indicators.
- Participate in virtual open houses, info sessions, and outreach activities to promote university programs and engage with diverse student profiles.
- Support applicants throughout the admissions process by assisting with document submission, fee payment, and onboarding procedures.
Qualifications & Experience:
- A bachelor's degree is mandatory; a master's degree in education, counseling, or management is preferred.
- 1-4 years of experience in student admissions, preferably in online education or EdTech.
- A strong understanding of the admissions lifecycle in a digital environment.
- Excellent verbal and written communication skills are essential.
- Proficiency in using CRM tools, Microsoft Office Suite, and video conferencing platforms.
- The ability to work in a target-driven environment with strong follow-up skills.
- Empathy, patience, and the ability to engage with diverse student profiles (working professionals, fresh graduates, international students, etc.).
Key Competencies:
- Student-centered approach
- Sales and persuasion skills
- Active listening and problem-solving
- Time management and multitasking
- Digital communication fluency
- Goal-oriented mindset
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