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Front Office Manager
3 weeks ago
We are seeking a highly organized and detail-oriented Reservations Coordinator to join our team. As a key member of our hospitality start-up, you will play a crucial role in setting up our end-to-end reservations process and creating the foundation for growth.
This is an excellent opportunity for someone who is passionate about hospitality and looking for a challenging role that offers hands-on experience in building a brand from the ground up.
In this position, you will be responsible for managing reservations across various channels, handling guest communication, maintaining accurate data, verifying property listings, and creating standard operating procedures (SOPs).
You will work closely with our property managers to ensure smooth check-ins and special requests, and maintain daily/weekly/monthly booking and revenue reports.
To succeed in this role, you will need to have strong communication skills, a solid understanding of OTA extranets, PMS systems, and rate management. You should also be proficient in MS Excel, Google Sheets, and email drafting.
If you are a detail-oriented, proactive individual who is willing to learn and grow in a fast-paced start-up environment, we encourage you to apply for this exciting opportunity.
Responsibilities:
