
Academic Excellence Team Lead
10 hours ago
Lead Academic Excellence Manager
This role involves driving retention and revenue generation in schools by leading a team of academic excellence managers.
Key Responsibilities
- Drive OA and OI retention across schools through effective management strategies.
- Lead regional teams to achieve retention targets and capitalize on cross-sell/up-sell opportunities.
- Complete ISV and training as per SLA to enhance performance.
- Boost productivity through insights shared during weekly team calls.
- Conduct continuous school connect sessions to measure impact and gather feedback.
- Monitor travel planning for optimal time utilization within allocated budgets.
- Ensure LMS usage increases through targeted initiatives.
- Communicate effectively with internal/external stakeholders.
- Support product marketing teams for government initiatives.
- Collaborate with digital/product teams for product development/enhancement.
- Assist sales verticals with GTM strategies, launches, and product trainings.
- Understand business requirements based on product/market analysis.
- Review products and provide constructive feedback to tech/product teams.
- Develop School Engagement Activities to enhance the value proposition.
Requirements
- Hold a graduate/postgraduate degree in any subject, preferably business management.
- Minimum 8 years of relevant work experience.
- Significant experience in managing/leading teams.
- Thorough knowledge of the K-12 market space.
- Sound understanding of the K-12 content development process.
- Ability to multitask in a fast-paced environment.
- Strong interpersonal skills and communication ability.
- Problem-solving and creative skills with sound judgment.
- High level of integrity and dependability with a strong sense of urgency/results-orientation.
Interfaces
Representatives from sales, marketing, and product teams; school heads and teachers of private/public institutions.
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