Senior Technical Support Specialist

5 days ago

Mangalore, Karnataka, India beBeeTechnical Full time US$ 50,000 - US$ 1,00,000
Job Overview

We are seeking an experienced and skilled professional to fill the role of SME Google Workspace. The ideal candidate will have a strong background in technical support, excellent communication skills, and the ability to work effectively in a team environment.


About the Job

This is a challenging opportunity for individuals who are passionate about technology and customer service. As a SME Google Workspace, you will be responsible for providing expert-level support and guidance to clients on various Google Workspace products and services.


Responsibilities:
  • Provide exceptional customer service and technical support to clients via phone, email, and chat.
  • Utilize expertise in Google Workspace products and services to resolve complex technical issues.
  • Maintain up-to-date knowledge of new and existing Google Workspace features and functionalities.
  • Collaborate with internal teams to develop and implement effective solutions to client problems.

Requirements:

To be considered for this role, you must possess:

  • A minimum of 2 years of experience in technical support or a related field.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving abilities.
  • Familiarity with Google Workspace products and services.

Benefits:

This role offers a competitive salary, comprehensive benefits package, and opportunities for career growth and development.


How to Apply:
  1. Visit our website to learn more about the application process and required documentation.
  2. Submit your resume and cover letter through our online portal.
  3. Participate in a telephone or video interview with our recruitment team.

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