
Strategic Digital Adoption Specialist
3 days ago
About the Position:
The duration of this role is 12 months with possible extension.
Location: Bangalore (Onsite)
Work Timings: Night Shift - 5:30 PM IST to 2:30 AM IST
Notice Period: Immediate Joiner Required
Benefits:
- Free Dinner
- Subsidized Cab facility for coming to the office for Night Shift (5:30 PM - 2:30 AM)
- Free Cab facility for going home from the office for the Night Shift (5:30 PM - 2:30 AM)
Key Skills and Qualifications:
- Good Technical/Engineering bachelor's/Professional degree.
- Background in Software Development/Solutions/Professional Services preferred
- 1-5 years of relevant experience.
- Good presentation, verbal, and written communication skills.
- Technical Experience: Hands-on experience with ReactJS, JavaScript, CSS, HTML, Rest APIs, and understanding systems, architecture, and security aspects required.
- Ability to work in a fast-paced, dynamic environment with the ability to develop product expertise, prioritize, and work on multiple customer projects concurrently.
- Understanding Enterprise Applications like Salesforce, MS Dynamics, SAP, and Oracle an added advantage.
Responsibilities:
- Collaborate with global customers to identify target audience training needs, understand customer applications and processes, derive actionable insights, and use cases to improve digital adoption.
- Work with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers.
- Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem. Create content using the client Studio Editor to suit the customer's use cases.
- Develop standards and guidelines to ensure consistency in deliverables across projects.
Education Requirement:
- Candidate from Computer Science, IT Engineering, MCA, or BCA Background mandatory.
Preferred Skills:
- Excellent spoken English skills (Frequently Communicate with North American clients).
- Awareness of diverse cultures and practices across geographies.
- JavaScript, CSS, HTML, Rest APIs, systems architecture, and security knowledge.
- Knowledge of applications like ERP, CRM, CLM, etc., such as Salesforce, MS Dynamics, SAP, Oracle, Icertis, etc., an added advantage.
- Candidate from Engineering and Computer, IT background preferred.
- React JS, React, Active Frontend development, or MERN stack knowledge.
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