
Innovative Technology Solutions Specialist
3 days ago
The Collaboration Solutions Engineering Team is a high-impact unit that navigates the technological landscape and creates solutions to address real-world business needs. This closely knit team of highly qualified engineers stays abreast of the latest technology innovations, collaborates with different teams both internally and externally, and delivers solutions for customers.
Your Impact
You would work with the Commercial vertical in India to understand customer needs and provide collaboration solutions to address these needs. The following are some key work areas:
- Sales Planning: Work closely with the Account Executive team to create a sales plan for your territory.
- Technical Expertise: Understand the Collaboration solutions in-depth.
- Business Acumen: Work with the Business Unit to understand the technology and products.
- Training and Development: Train Internal and External teams. Internal teams include Account Managers, Solutions Engineers, and top management. External teams include partners and customers.
- Event Representation: Represent Cisco in Cisco-hosted events.
- Customer Needs Analysis: Understand customer needs-latent or stated.
- Solution Provision: Provide solutions that are efficient and cost-effective.
- Market Research: Stay abreast of competition and gain competitive knowledge.
- RFP Management: Work on RFPS. Draft technical specs, provide compliance, and work with customers and partners to complete the necessary documentation.
- Legal Compliance: Understand legal obligations of the role and act accordingly.
Minimum Qualifications:
- A degree in engineering from an accredited engineering college/university.
- CCNA/CCIE or equivalent is desirable.
Preferred Qualifications:
- Good communication skills-articulation of concepts using industry terminologies.
- Proficient in MS Office tools, Whiteboarding, Communication technologies.
- Good written and verbal skills to put across concepts, solutions, and technology are needed.
- At least 10 years of experience in customer-facing roles preferably in collaboration technologies.
- Experience in working along with partners would be desirable.
- Positive attitude, teamwork, and desire to complete work within a given time frame is essential.
- Work experience on RFPs and tender documents is desirable.
Role Information:
Industry Type: IT Services & Consulting
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Education:
UG: Any Graduate
PG: Any Postgraduate
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