Senior Technical Program Manager

4 days ago


Hyderabad, Telangana, India Microsoft Full time

About the Role


Microsoft is seeking a highly skilled technical program manager to join our Azure Data engineering team. As a technical program manager, you will be responsible for leading cross-functional teams to deliver world-class support to our strategic Microsoft Fabric customers.


Key Responsibilities


• Engage and provide advanced technical support and troubleshooting for top Microsoft Fabric customers.
• Act as a Subject Matter Expert in Power BI and stay up-to-date with the latest features, functionalities, and best practices.
• Investigate and diagnose escalated issues by analyzing logs, errors, and system behavior, and work towards finding effective solutions or workarounds.
• Collaborate with internal teams to identify and prioritize bug fixes, feature enhancements, and performance optimizations.
• Actively contribute to educating customers and the community by participating in technical forums and developing self-help documentation and quick "How To" videos.


Requirements


• Bachelor's Degree and 2+ years of experience in engineering, product/technical program management, data analysis, or product development.
• 1+ year of experience managing cross-functional and/or cross-team projects.
• Knowledge with one or more of the following Microsoft Fabric services (level 200 or higher) - Synapse Data Science, Synapse Data Engineering, Data warehousing, Real-Time Analytics, Data Factory.
• Proven experience working with Power BI (at least level 300-400 or equivalent certificates), DataMarts, Dataflows, Power Query, DAX.


Preferred Qualifications


• 4+ years of experience in engineering, product/technical program management, data analysis, or product development.
• Experience in analyzing, troubleshooting, and providing solutions for technical issues.
• Effective customer-facing and presentation skills; excellent interpersonal and communication skills with the ability to explain complex technical issues to executives.


About Microsoft


Microsoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers further. We are a world of more possibilities, more innovation, more openness, and sky is the limit thinking in a cloud-enabled world.



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