Senior Technical Program Manager, Alexa Customer Journeys

4 days ago


Hyderabad, Telangana, India ADCI - BLR 14 SEZ Full time

About the Role

We are seeking a highly experienced Senior Technical Program Manager to join our Alexa Customer Journeys team in Hyderabad. As a key member of our team, you will be responsible for leading the development of scalable primitives and customer experiences across channels on Alexa endpoints.

Key Responsibilities

  • Lead the development of scalable primitives and customer experiences
  • Collaborate with cross-functional teams to define and prioritize technical deliveries
  • Research and implement best practices to deliver high-quality customer experiences
  • Take ownership of program management and ensure timely delivery of projects

Requirements

  • 7+ years of experience working directly with engineering teams
  • 5+ years of technical product or program management experience
  • 3+ years of software development experience
  • Experience managing programs across cross-functional teams

Preferred Qualifications

  • 5+ years of project management disciplines
  • Experience defining KPIs and reporting to senior leadership


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