Cluster Operations Director

2 days ago


Delhi, Delhi, India Zolo Full time

At Zolo, we're looking for a seasoned professional to take on the role of Cluster Operations Director. This key position oversees the strategic management of multiple properties within a cluster, ensuring seamless operations and exceptional customer experiences.

About the Role

This is an exciting opportunity for a results-driven individual to join our team and drive business growth through effective cost management, compliance activities, and data analysis.

We're seeking someone who can think critically, prioritize tasks effectively, and maintain high standards in all aspects of property operations. The ideal candidate will be a natural leader, with excellent communication skills and a strong ability to motivate and guide teams towards common goals.

Duties and Responsibilities
  • Customer Delight: Foster a culture of service excellence, maintaining low failure rates of services and addressing customer escalations promptly.
  • Customer Acquisition and Conversion: Identify new sales opportunities, convert customers daily, handle churn management, drive referral programs, and execute hyperlocal marketing activities.
  • Property Operations: Supervise property staff, overseeing their daily tasks and contributing to a productive work environment.
  • Data Recording and Analysis: Collect, analyze, and interpret customer data to inform strategic decisions and drive improvement initiatives.
  • Cost Management: Oversee budgeting and expenditure control for all properties within the cluster, ensuring costs remain aligned with guidelines.
Requirements and Qualifications
  • Proven Experience: A minimum of 3 years in a similar role or a related field, with a strong track record of achieving operational efficiency and customer satisfaction.
  • Leadership Skills: Excellent leadership and management abilities, with a talent for motivating and guiding teams towards shared objectives.
  • Communication Skills: Strong verbal and written communication skills, with the ability to articulate complex ideas clearly and concisely.
  • Analytical Skills: Proficiency in data analysis and interpretation, with the ability to draw insights and make informed decisions.
What We Offer

We offer a competitive salary of approximately $80,000 per year, commensurate with experience. Our comprehensive benefits package includes medical, dental, and vision coverage, as well as access to ongoing training and development opportunities. If you're a motivated and results-driven professional looking to take your career to the next level, we encourage you to apply for this exciting opportunity.



  • Delhi, Delhi, India Tata AIA Life Insurance Full time

    Job OverviewTata AIA Life Insurance is seeking a highly skilled Senior Insurance Cluster Director to join our team. The successful candidate will be responsible for leading the sales efforts in their assigned cluster, focusing on building strong relationships with customers and partners.Key Responsibilities- Develop and execute sales strategies to achieve...


  • Delhi, Delhi, India Union Living Full time

    Coliving Operations DirectorEstimated salary range in India: ₹800,000 - ₹1,200,000 per annumAbout the RoleWe are seeking an experienced Coliving Operations Director to join our team at Union Living. The successful candidate will be responsible for leading our front-end operations, ensuring seamless execution of on-ground activities across all properties....


  • Delhi, Delhi, India Yulu Full time

    About YuluYulu is India's leading shared electric mobility technology player, dedicated to making mobility accessible, affordable, and environmentally sustainable.We're looking for a Cluster Head who shares our passion for micro-mobility and urban planning.Key ResponsibilitiesLaunch and manage Yulu operations in a new cluster or existing areas.Develop and...

  • Global Sales Director

    2 weeks ago


    Delhi, Delhi, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms.The company has a large spectrum portfolio to support the growing demand for data and voice services. It is committed to delivering delightful customer experiences and contributing towards creating a truly digital...


  • Delhi, Delhi, India Vodafone Idea Limited Full time

    Vodafone Idea Limited is a leading telecom service provider in India, partnering with the Aditya Birla Group and Vodafone Group. The company offers pan-India voice and data services across 2G, 3G, and 4G platforms.The Enterprise, Cluster Strategic Accounts team within Vodafone Idea Limited is responsible for managing key client relationships and driving...


  • Delhi, Delhi, India GoKhana Full time

    About GoKhana - ToBox Ventures Pvt LtdGoKhana is a cutting-edge B2B technology company that spearheads end-to-end food programs for corporates and revolutionizes the Next-Gen Digitized Cafeteria. By seamlessly integrating technology, logistics, and food service management, GoKhana offers innovative SaaS solutions to digitize corporate cafeterias and eateries...


  • Delhi, Delhi, India AU SMALL FINANCE BANK Full time

    Are you an ambitious sales professional seeking a challenging role in Agri Banking? We have an exciting opportunity for a Cluster Business Manager at AU SMALL FINANCE BANK. As a key member of our team, you will be responsible for driving business growth and developing high-performing teams.We are looking for a seasoned professional with 6-8 years of working...


  • Delhi, Delhi, India Tradiozo Services Pvt. Ltd. Full time

    Job Title:Fleet Operations DirectorAbout Us:Tradiozo Services Pvt. Ltd. is a leading provider of transportation solutions, and we are seeking an experienced Fleet Operations Director to join our team in Bhubaneswar.Estimated Salary:$80,000 - $100,000 per yearJob Description:Main Responsibilities:- Supervise and manage all fleet operations to ensure...

  • Operations Director

    2 days ago


    Delhi, Delhi, India GLA University Full time

    Job Title: Operations DirectorGLA University is seeking an experienced Operations Director to oversee the efficient management of our operations.The ideal candidate will have a proven track record in creating and maintaining efficient systems to support business needs. Key responsibilities include:Create sections as per instructions from higher...


  • Delhi, Delhi, India IntraEdge Full time

    Cassandra Database Operations EngineerIntraEdge seeks a skilled Cassandra Database Operations Engineer to join our team. This role requires expertise in managing, monitoring, and maintaining Cassandra database clusters in a high-availability environment. Key ResponsibilitiesCassandra Cluster Management: Install, configure, and maintain Cassandra clusters in...


  • Delhi, Delhi, India KK SERVICES Full time

    The ideal candidate will have a strong background in business operations and management, with experience in delegating responsibilities and supervising business activities. They should also possess excellent communication and interpersonal skills, as well as the ability to motivate and coach employees to provide exceptional customer service.About Bharti Axa...


  • Delhi, Delhi, India Rollick Ice Cream Full time

    Job Description:Rollick Ice Cream is seeking a seasoned Manufacturing Operations Director to lead our factory operations.About the Role:This is an exciting opportunity for a highly skilled professional to join our team and drive operational excellence in our factory. As the Manufacturing Operations Director, you will oversee all aspects of factory...


  • Delhi, Delhi, India Azure Hospitality Private Limited Full time

    About Azure Hospitality Private LimitedWe are a reputable restaurant chain operating across India, seeking a skilled Maintenance Operations Director to oversee our repair and maintenance activities.


  • Delhi, Delhi, India LifeWall Greentech Pvt Ltd Full time

    Job SummaryWe are seeking a highly experienced Regional Operations Director to lead our operations in New Delhi - NCR. As the Zonal Head, you will oversee the entire business operations within the zone, drive growth, and ensure that monthly targets are met.


  • Delhi, Delhi, India GD Goenka Group Full time

    At the GD Goenka Group, we are seeking a highly skilled Financial Operations Director to join our team. This role is responsible for overseeing the financial and admissions operations of our institution.


  • Delhi, Delhi, India Hiring Trendz Placement Services Full time

    About the RoleAt Hiring Trendz Placement Services, we are seeking a highly skilled Senior Operations Director to oversee the daily operations of our hotel. As a key member of our team, you will be responsible for ensuring the efficient and effective operation of all hotel facilities and services.


  • Delhi, Delhi, India Yulu Full time

    At Yulu, we are revolutionizing the way people commute and interact with their cities. We are seeking a talented and passionate individual to join our team as a Micro-Mobility Cluster Leader. This is an exciting opportunity for someone who wants to make a real impact and be part of a dynamic and innovative company.About YuluYulu is India's leading shared...

  • Operations Director

    2 weeks ago


    Delhi, Delhi, India Hyatt Corporation Full time

    OverviewThe Operations Director - Engineering and Maintenance will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.SalaryEstimated salary: $120,000 per year, depending on experience.Job DescriptionThe Operations...


  • Delhi, Delhi, India HCLSoftware Full time

    HCLSoftware is seeking an experienced SaaS Operations Director to lead the delivery and operations of our AI-driven chatbot and agent queuing solutions. With a strong understanding of SaaS-based products, AI chatbots, and CCAI systems, this individual will oversee the day-to-day operations, ensuring availability, performance, and scalability.Key...


  • Delhi, Delhi, India HDFC Life Insurence Limited. Full time

    HDFC Life Insurance Limited is seeking a highly skilled Business Director of Operations to oversee the management of our agencies. This role requires a strong leader who can coordinate all aspects of an agency, working closely with agents and clients to ensure targets are met.The ideal candidate will have relevant experience in sales and possess specialized...